### Refund & Return Policy – Wuffzy™

We want you (and your furry friend) to be 100% satisfied with your purchase from Wuffzy™.

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🔁 **Return Conditions**

We accept returns within **14 days of delivery** if:
- The product is defective, damaged, or
- Significantly different from the description

To be eligible:
- The item must be unused and in its original packaging
- A photo of the issue may be required before approval

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🚚 **How to Request a Return**

Please contact us at **support@wuffzy.com** with:
- Your order number
- A brief explanation of the issue
- Clear photos (if applicable)

Once approved, we will guide you through the return process.

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❌ **Non-refundable cases:**
- Change of mind
- Late deliveries caused by customs or carriers
- Items returned without contact

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💸 **Refund Process**

Once your return is received and inspected, we’ll notify you by email and issue a refund to your original payment method (within 5–10 business days).

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🐾 Questions?

Our team is here to help: **support@wuffzy.com**